Coaching & Giving Constructive Feedback

Managers often miss the opportunity to provide corrective feedback because they are afraid of their employee's reactions.  This workshop helps supervisors formulate and deliver honest feedback to both reinforce effective […]

Basic Principles of Leadership

Today's new leadership role requires more than setting goals and giving orders. Effective leaders must empower employees through clarifying the common vision, tapping into an employee's self-motivation, and encouraging creativity […]

Business Etiquette & Professionalism

This 2-hour workshop will provide participants with key behaviors to enhance their professionalism, demonstrate respect for coworkers, and project a positive workplace image.

Managing a Multi-Generational Workforce

This NO COST webinar seeks to inform you on how to help our multi-generational workforce work together in harmony; as well as how to retain time-tested talent, and at the […]

Free

Customer Service Excellence

This NO COST webinar helps managers and employees identify both internal and external customers, explores customer's expectations, and understands how to use the "language of partnership" to build trust. Participants […]

Hiring in a Tight Labor Market

With heightened competition for qualified candidates in the job market, it’s even more important to invest your interviewing time in a process that works.  Finding the right match will also […]

Free

Avoiding Burnout

Learn about strategies you can use to improve your response to sources of stress

Free

Effective Mentoring

Learn strategies to effective mentoring for your organization

Managing Leaves of Absence

This webinar will help you to better understand the laws and eligibility concerning leaves of absence

Free