Customer Service Excellence
This NO COST webinar helps managers and employees identify both internal and external customers, explores customer's expectations, and understands how to use the "language of partnership" to build trust. Participants […]
Hiring in a Tight Labor Market
With heightened competition for qualified candidates in the job market, it’s even more important to invest your interviewing time in a process that works. Finding the right match will also […]
Labor Law Updates-Presented by Attorney Doug Larsen
This webinar will review a wide variety of legislative changes and court decisions that will impact California employers.
Avoiding Burnout
Learn about strategies you can use to improve your response to sources of stress
Effective Mentoring
Learn strategies to effective mentoring for your organization
Managing Leaves of Absence
This webinar will help you to better understand the laws and eligibility concerning leaves of absence
Don’t Get Burned by Summertime Events!
The summer season is almost upon us, and many employers look forward to planning events such as barbeques and water park trips. These outings provide excellent opportunities to reward employees, […]
Preparing for Tomorrow: The Impact of AI on Your Workforce
This workshop looks at the impact of AI on jobs across California's divers industries. The session will explore how AI is transforming job roles, AI-induced job displacement and creation, and […]
Complying with New CA Requirements for Violence Prevention Plans
In 2023, the California Legislature passed SB 553 to address violence in general workplaces. This bill creates a new requirement for all employers (not already covered by the healthcare workplace […]
Effective Hiring and Behavior-Based Interviewing
Are you being 'ghosted' by candidates who fail to show for scheduled interview appointments? Are you struggling to find the right talent for your team, or experiencing high turnover with […]